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Beauty Shoppe Education Series with Carnegie Mellon University’s Heinz College

Lifelong and continuing education for individuals and small teams.

You don’t need to be a full-time graduate student to benefit from world-renowned faculty expertise. Introducing the Beauty Shoppe Education Series with Carnegie Mellon University’s Heinz College of Information Systems and Public Policy, featuring lifelong learning classes, workshops, and lectures to help you live your best life.  

Education Series Information

Open to all students and working professionals, the Beauty Shoppe Education Series is a new program wherein Heinz College  faculty will deliver classes and workshops at Beauty Shoppe locations for individuals, organizations, project teams, and employees of all levels.

Education Series Context

Knowledge work can happen anytime, anywhere. Due to a range of societal shifts in the future-of-work, mobile technology, and expectations of convenience and choice, the way in which we consume office space and interact with each other is rapidly changing. So too are the relationships we share with our built environments, from the boardroom to the classroom and all those places between corporate and collegiate campuses and our home.

Much of the same can be debated of education as well. Where there are gaps in the system of places that support work, we see similar voids in the places that support education and continuing studies. Both work and education deserve a place that is convenient, flexible, and easily accessible for all -students, freelancers, small businesses, and employees of enterprise-level organizations.

About The Heinz College at Carnegie Mellon University

The Heinz College of Information Systems and Public Policy is home to two internationally recognized graduate-level institutions at Carnegie Mellon University: the School of Information Systems and Management and the School of Public Policy and Management. This unique colocation combined with its expertise in analytics set Heinz College apart in the areas of cybersecurity, health care, the future of work, smart cities, and arts & entertainment. In 2016, INFORMS named Heinz College the #1 academic program for Analytics Education. For more information, please visit

Our Ethos

World Class Instructional Team

Our instructional team consists of Heinz College faculty – the economists, entrepreneurs, computer scientists, management experts, and practitioners who are addressing complex societal challenges at the intersection of people, policy, and technology.

A First Class Learning Environment

Beauty Shoppe hospitality centers on rich, meaningful programming curated with a service and quality, inspired and collaborated with expert partners. We craft programs and events that develop deep and lasting relationships, connecting disparate members of the city and community, and bringing together academia, the arts, business, and nonprofit sectors. Human interaction is at the center of our programming.

Class Design That Fits Your Schedule

Our offerings are embedded within Beauty Shoppe’s ecosystem to enable ease of attendance during the workday. Our curriculum is crafted by a team of expert instructional designers to meet in-demand subject matter and to ensure relevant, current content is applicable and easily digestible.

An Investment in Access and Opportunity

Lifelong and continuing education should be accessible and affordable to all, and should bring people together around common goals and challenges. Our intention for this series is to ensure that everyone has the means to continue to develop critical skills and gain the connections and mentorship to advance their careers.

Our Focus

Three tiers of offerings are intended to:


Enable flexible delivery


Enhance professional potential


Learn in-demand skills and knowledge


Address current/relevant organizational challenges


Focus on employer needs and relationships


Our Lunch-Intensive (1.5 hour) classes are designed to address a topical theme and focus.  Theyare primarily demand-response driven classes, where participants jump right into well-structured workshop-type exercises.

Discipline Dive

Our Workshop (3 hours) class is aligned with Heinz College core course curricula that is modified for demand response for focus on a particular concentration like Social Entrepreneurship & Social Innovation, Optimization & Risk Modeling, Marketing & Communications, Organizational Design & Behavior, Negotiation, or Enterprise Leadership.

Beauty Shoppe Education Series (Pilot)

Join us on March 22 from noon to 1:30 p.m. at Ascender (a Beauty Shoppe operated space) for the pilot of the Beauty Shoppe Education Series, in collaboration with Carnegie Mellon University’s Heinz College.

The Lunch-Intensive pilot class hosted by Beauty Shoppe’s Wes Shonk and instructed by Tim Zak will focus on Design Thinking.

Design Thinking is a problem solving methodology that is especially well suited for investigating ill-defined problems. It uses methods derived from the discipline of design to match people’s needs with what is feasible and what a viable organizational strategy can convert into customer/stakeholder value in a financially sustainable way.

This session will provide an overview of design thinking, but will primarily be dedicated to having participants jump right in and experience it for themselves by using a well-structured approach to complete an actual design project/exercise.

Tim Zak is the Director of the Social Innovation Institute at Carnegie Mellon University’s Heinz College and is an associate teaching professor. He has spent over 25 years leading global organizations and advising executives in the public, private, and nonprofit sectors. Professor Zak has extensive experience in startup-companies with senior management stints at both a B2B e-commerce company and a technology research and consulting firm. He was also a Manager in Arthur D. Little’s IT Practice and a Manufacturing Engineering Manager at IBM where he specialized in start-up production process and the development of factory IT systems.

Wes Shonk is the head of Programs and Events at Beauty Shoppe and the host of the Beauty Shoppe Education Series. In his role, Wes strives to foster community between individuals and organizations through education, food & beverage, career connections and mentorship opportunities.